Order abandoned

Order abandoned

Your order was not completed: the payment window has expired. Rest assured, no payment has been taken and no accommodation has been booked.

What happened?

You recently started an order on the Tour du Mont-Blanc website, but it shows as abandoned in our system.

The basket or payment time limit was exceeded, so your order was not recorded.

What happened?

What this means for you

There is nothing for you to do: the abandoned order left no trace, either on the payment side or on the accommodation side.

No payment taken

No payment taken

No amount has been debited from your payment method and no invoice has been issued.

No accommodation booked

No accommodation booked

No night has been held at the accommodation you had selected: your stages are still to be booked.

Booking again

If you still wish to book, simply start the booking again from the website: check availability, put your stages together, then confirm payment within the time shown.

Your dates are not booked until payment is confirmed.

Booking again

Having trouble completing your booking?

If you run into any difficulty, feel free to write to us or to contact the refuges concerned directly. Thank you for your understanding, and enjoy planning your Tour du Mont-Blanc.